At HYPEKIXK.com, we make sure you can always stay updated on your parcel. Once your order has been shipped, we’ll send you a tracking number and a tracking link so you can check your delivery status anytime.
1.Get Your Tracking Number
After your order is shipped, you will receive a tracking number starting with MY… or SUA…
MY numbers → Delivered by GDex Express (mostly West Malaysia)
SUA numbers → Delivered by KEX Express (mostly East Malaysia)
Along with the tracking number, you’ll receive the official tracking link.
2. Open the Tracking Page
Click or copy this link 👉 http://track.sn-freight.com/express/track

- ✔️ The tracking page does not require login — simply tap, enter your number, and track.
✔️ If you can’t access the link, search “SN TRACK” on Google to find the tracking page.

3. Enter Your Tracking Number
Type or paste your tracking number (MY… / SUA…) into the box.
Press the blue button “Track Parcels / 查询网站”.
📦 Parcel Location Updates
🚚 Delivery Progress
📅 Final Status & Delivery Time
4. View Your Delivery Status
When you enter your tracking number, you’ll see detailed updates such as:

Delivery usually takes 5-7 days after shipment.
Tracking info may take 24–48 hours to appear.
Standard order-to-delivery time is about 14 days total.
📢 Important Notes
🌐 Friendly Reminder
Our website is primarily in Chinese. If you have trouble understanding any part of the site, you may use a translation tool or simply reach out to our Customer Support Team. We’ll get back to you as quickly as possible to ensure a smooth shopping and tracking experience.
FAQ From Customer Delivery Status
Customer Ask | Parcels Status | Answer |
Why No Status? | ![]() | The tracking number just update can try check again after 24hr. |
Where my parcels now? | ![]() | we here preorder delivery ya we ship direct from oversea warehouse from now status show waiting flight we estimate 4-5 day you can received order. |
Arrived Malaysia Already? | ![]() | Yes, from Now current status in customs clearance, it may take some time. We estimate that you will receive your order within 2-3 days. |
❗Delivery Issues
🚫 Failed delivery attempts
📦 Parcel marked as delivered but you haven’t received it
⏳ Parcel taking longer than expected to arrive
If you experience any of the following:
👉 Please contact our Admin Team immediately for further checking and assistance.
Our support team will investigate with the courier and ensure your parcel is delivered safely.